Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to sales12@gemdragondisplay.com.
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Pre Sale Questions
We are a OEM / ODM factory.
Our officially promised warranty time is one whole year after delivery at best.
Our company has been in China for almost 7 years,which is longer than most of our fellow suppliers,we've been golden suppliers for 13 years.what's more,we've got quite a lot authority certificates,for example,CE,UL,RoHS,FCC ISO9001, BV onsite check certificate.I hope those above will be persuasive enough.Our Trade Assurance Limit is US $736356.7, and it is still going up.
Well, they depends on the quantity of your order.As you know ,we need time to manufacture the machines.but mostly ,the shipment time is 3-8 working days after delivery.For Delivery way, for Sample and Bulk order < 100KG, we will kindly suggest Express and Air freight, when Air freight and Sea shipping for Bulk order >100KG.As for detailed cost, it depends on your final order.
100% A+ Grade Brand Panel (LG/Boe/Samsung) are normally used for the digital signages and video walls, while customized screen is also supported.
We hope you know that our company Gendragon perfectly support customized logo service. But, we also hope you know that it's an extraservice,so a little bit extra service fee is needed.
Yes, our company mainly deals with wholesale deals,but if you insist buying one set,or you just need one set,we would be very likely to make the MOQ as 1 set for you though, except for some particularly small size digital photo frames,like 7 inch.Yes, our company mainly deals with wholesale deals,but if you insist buying one set,or you just need one set,we would be very likely to make the MOQ as 1 set for you though, except for some particularly small size digital photo frames, like 7 inch.